Figma Support Forum

Can't copy as PNG

FigJam Beta Bugs
,
#1

1. Describe the bug/issue you’re running into?
I can copy small parts of my userflow made in figma, but I can’t copy the whole diagram, that’s quite frustrating

2. Are you able to consistently reproduce it? If so what are the steps?
I don’t think so, it worked perfectly until I changed some colors

3. Share a screenshot, recording, console log, link to the file, etc.
https://www.figma.com/file/SX9LknacdIBSMIPvnpWYrg/Userflow---UX%2FUI?node-id=0%3A1

4. Is the issue only happening in desktop app or a specific browser , or both?
Google chrome browser

5. What OS/version and/or browser/version are you using?
The latest version of both window 10 and google chrome

6 Likes
#2

Not working in Firefox 88, Mac OS Big Sur 11.3.1.

Working in Chrome 90, Mac OS Big Sur 11.3.1.

#3

I have the same problem! Is it solved yet?

#4

Same issue, seemed to work once then stopped with no error. This feature would be nice to fix but also would be nice to have a lot more export options.

#5

COPY as PNG still not working on Firefox 90. Using Big Sur 11.5 on M1 here. That made me switch my entire workflow to Chrome :frowning:

#6

I had the same issue today on Chrome, I’m running Big Sur 11.4
Fix: I opened my Figma project on Safari and it worked flawlessly :slight_smile:

1 Like
#7

I have the same problem with Windows 10 OS. Copy as PNG operation lost in Figma app and any browser (Chrome, Firefox, Edge) both.
All software versions are the latest.
Re-install, change browser or OS doesn’t help. I can’t copy any items shared with me. My colleagues with the same access can but I’m not.
Please help.

1 Like
#8

I have a co-worker reporting the same issue. The “copy as PNG” option is simply missing from their context menu. Tried in the desktop app (Windows 10), tried in Chrome. No luck.

#9

Hi, I have the same problem, the Copy as SVG and Copy as PNG options are missing. Windows 10, Firefox 91.0.2.