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Can’t export

  • September 20, 2024
  • 4 replies
  • 154 views
111112

The browser and Windows version both failed to EXPOTR when using the shortcut Ctrl+Shift+E.

Best answer by y_toku

Hi @111112 @M_B1 @corpus_chase_M

Thanks for flagging. I’ve confirmed there was an issue related to this on Friday and the fix has been successfully released.

Please refresh Figma to ensure that you are using the fixed version. If you continue to experience the issue, please let us know and we will flag it down for further investigation.

We apologize for any inconvenience this issue may have caused you. Your feedback has been valuable in helping us improve our product, and we appreciate you taking the time to report the problem.

Thanks,
Toku

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4 replies

M_B1
  • M_B1
  • 1 reply
  • September 20, 2024

I can’t export using shortcut

Chrome version 129.0.6668.59 / windows

From now on, only this one shortcut doesn’t work for me, export doesn’t work through the shortcut

Cookies are deleted, as well as the cache. The same problem exists on the desktop version. I have the keyboard set up correctly

Rhys_Wilson
1 person likes this
  • Rhys_Wilson
    Rhys_Wilson
corpus_chase_M
  • corpus_chase_M
  • New Participant
  • 5 replies
  • September 20, 2024

having same issue with mac app
file>export also not working
only selecting individual assets marked for export manually and exporting from the right panel(not the one that usually pops up with all marked for export) works.

with 100+ assets needing export this is very time consuming

y_toku
Figmate
  • y_toku
  • Community Support
  • 2545 replies
  • September 24, 2024

Hi there,

Thanks for reaching out. I’m checking with our internal team. I will get back to you when I have anything I can share with you.

Thanks for your patience.
Toku

y_toku
Figmate
  • y_toku
  • Community Support
  • 2545 replies
  • Answer
  • September 25, 2024

Hi @111112 @M_B1 @corpus_chase_M

Thanks for flagging. I’ve confirmed there was an issue related to this on Friday and the fix has been successfully released.

Please refresh Figma to ensure that you are using the fixed version. If you continue to experience the issue, please let us know and we will flag it down for further investigation.

We apologize for any inconvenience this issue may have caused you. Your feedback has been valuable in helping us improve our product, and we appreciate you taking the time to report the problem.

Thanks,
Toku

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