Figma Support Forum

Bugs in prototype preview (mobile browser only) *Edited

I am conducting user tests, and getting a bug when using a mobile web browser. The page will try loading repeatedly and crash. Yesterday the same prototype was working fine in a mobile browser, and at the moment the same prototype preview is working well in a desktop browser.

On my end, this is quite time sensitive, as I have back to back user tests booked all week.

I get a message that states a problem repeatedly occurred on “…”


Yeah, this has been happening for some time now. Have had problems displaying our prototype on mobile browsers for some time now and the figma mobile app is garbage.

Please sort it out

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I am facing the same issue. It’s very critical, as we have held our research because of this. The prototypes are working fine when opened on desktop but whenever we are trying to open it in mobile browser; there is an error saying, “problem repeatedly occurred”


+1 on mobile and tablet

Same problem here! It’s so frustrating.

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My team also experiences this problem on mobile, it’s quite frustrating not knowing if it will work :slightly_frowning_face:.

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Same problem here. It crashes every time I try to scroll a page. :pensive:

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