Account restrict

I am the Admin of a file and have a paid account but my account is restricted.
how can I solve the problem?

Hey @TS12 ,

Sorry to hear this is happening. The forums are primarily run by the community. Please reach out to the support team directly via this form for help :

(Please include the name of your file, and use your address mail linked to your Figma account so they can have a look at it).