When tagging team members, the team member doesn’t seem to get the notification email until about an hour after the initial tag. This needs to be fixed as it is useless to tag someone and wait that long. A lot of teams have to move fast.
Tagging team members
Hi there!
Thanks for flagging this. Can you please clarify if you have issue with notification email when you tag team members on comments?
If so, it would be great that our technical team investigate further, as you should received notification email faster. Please reach out directly to the support team by filling a form here: https://help.figma.com/hc/en-us/requests/new
(Please indicate which device are you using / if the issue happened on desktop app, browser or both / and if this affected a specific file or all files (if specific file, please provide the link). Thank you!
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.