Is it possible to disable the requests for seat upgrades in their entirety?
We have processes that ensure users submit requests for upgraded seats/licenses via our Service Desk. Figma upgrades are getting missed because users can do it natively in the app. Can this be disabled?
Thanks
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We would also like to confirm if this is possible. If not, can this feature be requested? We use our company’s internal access management system to manage Figma/FigJam upgrade and downgrade requests. Can we please have the ability to swtich of users’ ability to request upgardes via the Figma UI?
Hi both - there isn’t a way to disable upgrade requests from within Figma. We recommend sending out communication internally within your company/teams/departments with instructions on how to request access to Figma with your internal process.
I will note that you’d both like to have this as an available feature, and switch the category of this topic to “share feedback” 😀
We’re using SSO and also need to disable the internal upgrade requests, so people go via our service desk.
Is this possible yet?
This continues to be a pain point for those of us who have to manage upgrades through SSO.
@ksn Meanwhile in reality--”Hey look! Another organization-wide slack message or email I will never read or consider. Ohhhh what’s that? A shiny, embedded and impossible-to-hide request upgrade button.” ...Click.
Our Figma account rep was able to enable a feature called “CURF” (not sure what it stands for) that disables the request process in the app, and instead shows a message to any users trying to upgrade:
Can we allow to whitelist the domain names that can request a seat? We share file publically, we have random people asking for seats.