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Barbara3
Barbara3
May 20, 2024 10:42 PM UTC
Question

I cant edit text instances

hey guys, im a new member of Figma’s community just as user too.
Im facing an issue about editing texts on instances, the changes just dont appear at all, however, the changes remains as the master component. in design mode everythings okay, but it dont appears in a presentation view.
Can someone help me plss?
thnks for all

This topic has been closed for replies.

3 replies

Figmate
Junko3
Figmate
May 22, 2024 2:21 AM UTC

Hi @Barbara3, Thanks for reaching out about this. I appreciate you sharing this video with us!

Upon viewing the video, I noticed that the text displayed between 0:02 and 0:12 differs. I assume this is the issue you are talking about. However, I’m unsure and it’s challenging for me to point the cause. Can you provide more details?

To begin the troubleshooting process, could you please specify if this issue is happening in the desktop app, the browser, or both?

Could you please try clearing your app and browser cache to see any difference?
You can find instructions in this guide: Clear the Figma desktop app cache

If the previous suggestion does not fix the issue, could you kindly provide a recording demonstrating the problem again? This time, please include the entire Figma screen visible, with the necessary layers expanded, properties, layer panels, and the interaction settings shown.
This allows our community to better visualize and understand your situation.

Hope to hear from you soon.
We welcome any further suggestions or solutions from members of our community, so please feel free to share them here!

Thanks again for reaching out!

Barbara3
Barbara3Author
Jun 5, 2024 2:08 PM UTC

Hey @Junko3 tkns for supporting me but it keeps not working.
I already clean app and browser cache and it keeps happening on both of them.

See, when I edit a text instance on a component, it dont changes in a preview mode and the editscomeback to default.

I stucked in this problem for a few days, dont know what to do anymore.

I appreciate so so much if you help me to fix this.

thank you again

Figmate
Junko3
Figmate
Jun 14, 2024 1:06 AM UTC

Hi @Barbara3, Thank you for getting back to me, and I’m sorry to hear that the issue is still ongoing. I really appreciate the effort you’ve put into troubleshooting this.

Thanks for sharing video! I’d love to help further, but it seems difficult to determine what’s causing the problem without checking all settings.

Would you mind reaching out to our support team for assistance through the linked form? So that our support team can take a closer look! : https://help.figma.com/hc/en-us/requests/
When you contact our support team, please include the following information:

  • Make sure to use your Figma account Email.
  • Please add support-share@figma.com as an Editor to the affected file and any related library files (this won’t affect your billing at all) and send those direct link.
  • Please attach the video you shared.

Thanks again for your cooperation and understanding.

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