Hi, I reloaded Figma and suddenly don’t have access to any of my own files
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Hi, I reloaded Figma and suddenly don’t have access to any of my own files
Best answer by Celine_D
Hey
Sorry to hear you are having issue to access to your file!
This usually happens when your access of this file has been edited, or the file has been deleted.
As the first workarounds, I recommend you to:
If these workarounds still don’t help, don’t hesitate to contact directly our support team by filling out this form: https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360005944714.
Please make sure you use the email associated with your Figma account, include the URL of the file in question. This will help our support team to locate the file and see what may have happened. Thank you!
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