For several days now, my plugins are no longer displayed - the plugin list remains empty, as if I had not installed any. When I click on “Manage plugins”, the message appears that I have no plugins installed. But if I then click on “Browse plugins in Community”, all my previously installed plugins are shown as already installed. I have already tried the following: Uninstalled plugins and installed them again. Tested in the app and in the browser version. Quit the programme and restart the computer. Waited one day Last week, the plugins were suddenly loaded again (one after the other). Today they disappeared again. Does anyone have the same problems and is there a solution?

Question

Why are my plugins installed but not visible or selectable?

Forum|Forum|5 years ago
May 10, 2021
13 replies
8816 views

For several days now, my plugins are no longer displayed - the plugin list remains empty, as if I had not installed any.

When I click on “Manage plugins”, the message appears that I have no plugins installed.

But if I then click on “Browse plugins in Community”, all my previously installed plugins are shown as already installed.

I have already tried the following:

Uninstalled plugins and installed them again.
Tested in the app and in the browser version.
Quit the programme and restart the computer.
Waited one day

Last week, the plugins were suddenly loaded again (one after the other). Today they disappeared again.

Does anyone have the same problems and is there a solution?

Ask the community

This topic has been closed for replies.

Darcy_Wilson

I’m having the exact same problem - driving me nuts. Please let us know if you figure out how to fix this!

Darcy_Wilson

@Jacqueline_Brugger (and anyone else with the same issue):

Just sharing - I got this response from Figma:

Hey Darcy,

Apologies for the inconvenience!

We recently learned about an issue where members of Organizations that use plugin approve lists are still allowed to install unapproved plugins. As expected the plugins still fail to execute, but the apparent ability to install them is quite confusing.

We’re working on building out a notification to make this clearer, and in the meantime I suggest reaching out to an Organization admin who can share with you which plugins are approved and expected to execute normally.

We appreciate your patience as we get this resolved!

Jacqueline_BruggerAuthor

@Darcy_Wilson Thank you for the informations, Darcy!

Charlie_McEvoy

Any case anyone else has this issue, I just wanted to help out and say that I just had the same issue, then logging out & back in to the account completely resolved it!

Meixuan_Wu

Fantastic! Easily and perfectly solve the problem!!! Thanks

skullface

Ran into this issue myself just now and was very surprised (the setting was turned on by accident) 🙈

A message in the Plugins menu modal like “Plugins are managed by your Organization” when the plugin approve list is enabled would be helpful 🙏 (paired with a more explicit note for the Org admin on that setting toggle, specifying that ONLY approved plugins will be available / currently installed plugins will be unusable)

Khilan_Pandya

this worked perfectly

Vitaliy1

New Participant

but it doesn’t work for me :((((
maybe someone knows another solution?? please help

Elior_Helose

My org does not use an “approved plugin list” and my plugins have disappeared this morning. Other team members can still see and access their plugins.

Mike44

Dump Chrome and use Opera.

My company doesn’t use an approved list. This is a Chrome/Figma issue.

Plugins install just fine from Opera.

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