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Ben50
Ben50
February 14, 2023
Question

View restricted by default

  • February 14, 2023
  • 7 replies
  • 663 views

Hi

Unless I specifically grant it, I don’t see why a user should have the ability to self-upgrade (and therefore bill the org) to an editor permission.

I learnt the hard way.

Am I just dumb here or is this just an annoyance to capitalise on these errors?

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    7 replies

    Ben50
    Ben50Author
    March 6, 2023

    Anyone know?

    David
    David
    New Participant
    July 20, 2023

    This feature is only available on Enterprise plan.

    Ben50
    Ben50Author
    July 20, 2023

    what feature?

    We are on Professional, and people were able to self-upgrade.

    David
    David
    New Participant
    July 20, 2023

    Your topic name is ‘viewer restricted by default’ which is a feature of the Enterprise pricing plan. All other plans do not have the option to set users to assume that role by default.

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    Ben50
    Ben50Author
    July 21, 2023

    ok so yes, the answer to my question is that this is a deliberate method capitalise on user error. Shady

      Patrick-Plaggenborg
      Patrick-Plaggenborg
      Active Member
      July 15, 2024

      In the Organization plan an admin can also set the default role to Viewer-Restricted.

      (Not sure if that was different before, but right now it’s possible.)

      Thanks for sharing that link. It described where to find it:
      Admin → Settings → Billing → Default seat type

      David
      David
      New Participant
      August 19, 2024

      You are correct. They updated it at some point last year, after my reply, to also include Organization accounts. A small victory for those us on that plan level. 🎉

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