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Ben50
Ben50
Feb 14, 2023 1:09 PM UTC
Question

View restricted by default

Hi

Unless I specifically grant it, I don’t see why a user should have the ability to self-upgrade (and therefore bill the org) to an editor permission.

I learnt the hard way.

Am I just dumb here or is this just an annoyance to capitalise on these errors?

    This topic has been closed for replies.

    7 replies

    Ben50
    Ben50Author
    Mar 6, 2023 10:25 AM UTC

    Anyone know?

    David
    David
    New Participant
    Jul 20, 2023 4:21 AM UTC

    This feature is only available on Enterprise plan.

    Ben50
    Ben50Author
    Jul 20, 2023 7:51 AM UTC

    what feature?

    We are on Professional, and people were able to self-upgrade.

    David
    David
    New Participant
    Jul 20, 2023 6:40 PM UTC

    Your topic name is ‘viewer restricted by default’ which is a feature of the Enterprise pricing plan. All other plans do not have the option to set users to assume that role by default.

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    Ben50
    Ben50Author
    Jul 21, 2023 6:59 AM UTC

    ok so yes, the answer to my question is that this is a deliberate method capitalise on user error. Shady

      Patrick-Plaggenborg
      Patrick-Plaggenborg
      Active Member
      Jul 15, 2024 2:26 PM UTC

      In the Organization plan an admin can also set the default role to Viewer-Restricted.

      (Not sure if that was different before, but right now it’s possible.)

      Thanks for sharing that link. It described where to find it:
      Admin → Settings → Billing → Default seat type

      David
      David
      New Participant
      Aug 19, 2024 7:12 PM UTC

      You are correct. They updated it at some point last year, after my reply, to also include Organization accounts. A small victory for those us on that plan level. 🎉

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