Hi everyone,
I am trying to create a new account with Figma, but I am not receiving the email to complete my account setup.
Here’s what I have tried so far:
Despite these efforts, the setup email never arrives. Can anyone advise what to do to resolve this issue? I would appreciate any help or guidance
Hey @koshevarovay, thank you for reaching out! Appreciate trying all these troubleshooting steps!
I’ve seen you’ve already reached out to support. I’ve just created a follow up support ticket on your behalf. Your ticket number is #1124231, for reference.
Our support team usually takes up to 24 hours to reply back to emails - tends to be quicker than that in normal circumstances. However, please be aware that we are facing increased contact volume so there might be a delay.
Appreciate your patience in the meantime!
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