Hello,
I would like to send a copy of a design from one Figma account to another, basically transferring ownership to the client.
Though in the drop-down next to the project name the “Transfer” and “Send a copy” options are greyed out.
Does anyone know why these options are not available?
Many thanks.
Best answer by Junko3
Hi @Jeremy_Matthews, Thank you for reaching out about this!
Are you an admin of the team the project is in?
From what I’ve checked on my end, if you’re not an admin of the team, those options may appear grayed out. In that scenario, you’ll need to share the project URL with the team admin to initiate the transfer process.
For more detailed instructions, please refer to this guide: Transfer a project or team to a different account
I hope this information proves helpful. Please let us know if I misunderstood anything.
Thank you for reaching out!
Hi @Jeremy_Matthews, Thank you for reaching out about this!
Are you an admin of the team the project is in?
From what I’ve checked on my end, if you’re not an admin of the team, those options may appear grayed out. In that scenario, you’ll need to share the project URL with the team admin to initiate the transfer process.
For more detailed instructions, please refer to this guide: Transfer a project or team to a different account
I hope this information proves helpful. Please let us know if I misunderstood anything.
Thank you for reaching out!
I have now been made an “Admin” and the share options are now visible.
Thank you so much. 🙂
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