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Question

TopNav Bar tool not working: Crop, Create Component etc

  • July 19, 2024
  • 1 reply
  • 23 views

While selecting the image or creating any component, instant access of these tools not working. Next, I have to close the design-file. Then, I will access the tool.

This issue is happening from long time.

This topic has been closed for comments

1 reply

Celine_D
Figmate
  • Community Support
  • 3418 replies
  • July 26, 2024

Hi there, welcome to the community! Sorry to hear this is happening. I’ve switched your topic as ‘Ask the community’.
Does it happen on browser , desktop app or both? When it happens, if it is on the desktop app, please try to clear out the cache and force-quit to see if that helps?
To cover some grounds, please also make sure that you meet the system requirements on Figma and your browser configuration.

If you are still having this issue, please reach out directly to the support team, and mention your desktop specs, share a quick video recording so they can investigate it further: here


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