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Puminan_Picroh
New Member
Aug 26, 2024 12:09 AM UTC
Question

[Resolved] Don't have access to this file after presented the prototype on Figma app (Windows)

After I presented the prototype, a popup alert on the design file “You don’t have access to this file”. Then I can’t do anything on the file anymore, I have to close the app and open it again to reaccess the file, this happened to me about 2-3 times today.

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3 replies

Puminan_Picroh
New Member
Aug 26, 2024 12:09 AM UTC

After I presented the prototype, a popup alert on the design file “You don’t have access to this file”. Then I can’t do anything on the file anymore, I have to close the app and open it again to reaccess the file, this happened to me about 2-3 times today.

y_toku
Figmate
Community Support
Aug 26, 2024 12:13 AM UTC

Hi there, this has been escalated to Engineering, and we believe this now to be resolved. If you are still experiencing file access problems, please let us know!

Thanks,
Toku

kovrigkas1985
Sep 10, 2024 7:36 AM UTC

Greetings, I have a big problem, I can’t open any file writes “You dont have access to this file” What should I do?