Hi @jgiot – I want to make sure that I don’t assume or misunderstand: was it a specific file that was deleted, or an entire project?

If it was an entire project, I recommend that you:

1. Restore the deleted files that were in the project (you can find the Deleted tab in the Drafts folder)


2. Create a new project in the team your original project was in


3. Move those files into the team

^ If it ends up just being a single file that you deleted, you should still be able to restore the file with the instructions linked above.

Let me know if you have trouble.

Hi @ksn, thanks a lot for helping me 🙂

So unfortunately, the issue is not there, I think the program deleted itself my project because when I clicked on it to open, an error message appeared and the only thing I could do it “close it”. As long as I did it, my project was not on my board anymore.

As you can see in the image, this is my board but I got nothing in the deleted files

I don’t know if I’m a bit clearer on my issue? 😅

hmm…thanks for the update! Unfortunately, I can’t tell for certain on my end 😪 I can have someone in support take a look and follow-up.

It looks like you submitted a ticket to us earlier – is that correct?

Yes I did 🙂

I hope someone would be able to help me soon because it is a very important project for my company and I’m scared to loose everything…