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Dear Sir/Madam,


I am writing to you in a state of great urgency regarding a serious issue that I have encountered on your platform. I have recently come across a bug in your system that has caused me significant inconvenience and frustration.


I have two file libraries here, one that provides only color tokens, the other that provides components, the library that contains components references the library of color tokens, I set local variables in the token library and let the component library reference it, but after both libraries are updated, There are still places that need to be manually updated, which will cause most designers to not know what is the latest, and provide the wrong solution to the R&D engineers


I understand that bugs can sometimes occur in software, but this particular issue has greatly impacted my ability to use your platform effectively. It has caused me to lose valuable time and resources, and I am extremely disappointed in the quality of service that I have received.


I urge you to take immediate action to rectify this problem and ensure that it does not happen again in the future. I also request that you provide me with a prompt resolution to this issue, as it has caused me significant stress and inconvenience.


Thank you for your attention to this matter, and I look forward to hearing from you soon.


Sincerely,


FEI

Hey @fei.xie3, sorry to hear this is happening!


Please reach out to the support team directly via this form for help: https://help.figma.com/hc/en-us/requests/new


Please use your Figma account email, include a link to the file, and share it with support-share@figma.com, so they can take a closer look.


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