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Question

Interaction doesn´t show up in preview but exists in prototype


I´m creating a prototype for a touch-display, and the user can switch between frames and interact with the information.

In the prototype editor, I´ve connected all the nodes correctly, made sure to add the right settings (click on > navigate to > …). It should all work, hypothetically.

But when I preview the prototype (the play button in the upper right corner), some of my interactions don´t seem to show up. The icon that I connected the interaction from doesn´t even show up as a clickeable shape. Does anyone know why this could be and how I can fix it?

It´s only the icon that doesn´t work, unfortunately, it´s on nearly every frame so that´s a bit of a bummer. I´ve checked, and it´s not a component either, just a normal shape.

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2 replies

  • 2 replies
  • August 7, 2024

Did you get the solution? I’m experiencing the same thing.


y_toku
Figmate
  • Community Support
  • 2410 replies
  • August 8, 2024

Hi there,

Do you see any hidden frames around that icons? If possible, would you be able to share the file link with access to support-share@figma.com? It won’t affect your billing. I hope I can investigate it further.

Thanks,
Toku


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