Ask the Community

Hi! I’ve sent a few requests since Feb and haven’t got any answers back. How else the support team can be reached? Community manager, I need you please 🥲

I’m encountering an issue maintaining consistent visual styles for components in a parent frame. The parent frame contains identical, duplicated components. The components scroll within the parent frame. Those components that are initially visible in the frame display their visual design attributes correctly. But when scrolled, the components that were located outside the initial viewport (requiring scrolling to be seen) lose some of their visual styling. You’ll notice that the fourth component does not look like the rest. All components below the fourth look like the fourth, which they shouldn’t/ What am I missing? Here’s the link to the project

Im having an annoying issue with my text hight changing. For example: my “paragraph/regular” style is set up to have a hight of 26, this makes it easy to align things. but as soon as I apply this style to an area in a component variant the hight change to 27. anyone else have this issue?

It’s known the text line hight it’s a nightmare. However, I’m struggling with the text box hight even more with Figma Auto Layout. When giving “padding” on Figma auto-layout to a button, the text position (inside the box, not the box) is not in the centre height. In the following example, you can see that in one font type there is 2 px space at the bottom and 1 at the top and in the other one, 2px at the top and 1 at the bottom. That’s led to; 1, the text is not in the centre height, 2, the padding is getting extra which then lead to the wrong implementation. Later on CSS, the text div won’t behave like that and will wrap right around the text. The ideal is that the space (padding) above and below the text is even and exactly as set in the padding. Is anyone have a solution for this challenge?

Hey everyone, I have a problem. When I export an image as a jpg format at 3/4x it’s still quality low. So, How can I solve this? I saw everyone’s solution and tried to same thing that I saw in this community but it’s still the same. That’s why I can’t upload my portfolio. So what is the solution?

Hi there, I’m curious as to how I would go about creating clickthrough links on the individual pop ups I created in Figma. I’m utilising a map results section that is designed as a pop up carousel. I want to make each pop up it’s own clickthrough link to that particular venues overview screen. I want the clickthrough to live directly on the individual pop up/image components themselves. Anyone have an idea on how to do this?

Hello!! I would like to know if I can use the boolean property functionality in prototyping? I need the left side menu in the preview of my dashboard to change depending on the button clicked, but I don’t want to duplicate screens. Can somebody help me?

Hello there! I’m having trouble getting a smart animation to work. I followed this tutorial on medium to make my animation. I’ve reviewed and retried the design many times but without success. I also haven’t found a solution to my problem in the existing topics. If anyone can and wants to help me that would be super cool. You can look on my design here Many thanks

I created a board here to demonstrate curl --location 'https://api.figma.com/v1/files/l9giJNba4NDJwBIl5EDD2S' \ --header 'X-Figma-Token: TOKEN' All I get is "name": "Elephant23", "characters": "Elephant23", ... "name": "Test", "characters": "Test" Is this expected?

I have a Figma file for a design system. The variables are being used by nested variables to 4-5 levels deep. There are ~3,000 variables in the file. I’ve tried to minimized components by using variables but now updating a single color variable takes ages to update. I’ve tried isolating the problem by duplicating the file and deleting all components and variables except ~130 color variables even then the update gets stuck. Anybody experiencing similar issues and has any workarounds?

I want my Figma UI to continue running even when the internet connection is down. I thought I could achieve this via loadAllPagesAsync() [ figma | Plugin API ] which ‘Loads all pages of the document into memory’. My UI is comprised of three frames: A, B and C. I use conditional logic (referencing my local variables which a custom plugin changes every 1 second, for testing purposes ) and the mousehover event over my Frames to establish UX behaviours. I run the plugin and as the variables change and the mouse over event is active screen A,B or C switch in and out accordingly. When I run my UI and then kill the wifi connection I get the following errors in my console (see below) and the UX stops working ( plugin still running and variables changing but screen not transitioning in response to mouseover and conditional logic. Any suggestions on how to achieve offline Figma please? Thank you for your time [MultiplayerSession] connecting to wss://www.Figma.com/api/multiplayer/gPMIlcK14XmR8ZJW

Is there a place where I can download an older version of the figma app? I can’t use the app after I clicked update Figma and I can’t update my iMac cause ‘Apple’

Was this an intentional change from Figma? Searching for this issue here shows this isn’t the first time this functionality has disappeared from the app. It’s a very important feature that gets a lot of use. Could we please bring it back?

I don’t know why my exported jpg is showing all this extra white space around the segment I want to export in FigJam. Can anyone help me? I just want a jpg that is the size of the content in the section.

Hello, I’m having trouble trying to create a scroll animation in which my items follow an arced path. Also i want to controll it with a scrollbar.

Any other method to achieve that:one click to change component variant and switch frame at the same time without using variable

Hello, I’m currently using the latest Mac OS 15 and encountering an issue with Figma. I am unable to apply system fonts within the software. I’ve recorded a video to illustrate the problem and provide more context. Has anyone else experienced this issue, or does anyone know of a solution? Thank you in advance for your help!

In the scenario. I have 10 radio buttons in the page I want to select any one at a time. So can you give me a possible way to make “Interactive Radio button with using single variable with multiple reusable option” (expect creating 10 variable for 10 options) ?

I’m experiencing a glitch where text elements will not display correctly or at all in the prototype. The thing that fixes it is making some kind of change in the element (removing a stroke, changing the color, etc.) and undoing the change. Everything is nested correctly in the frame and it seems to only affect text elements. I work at a digital marketing agency. This is a huge issue for us because we’re sending our prototypes to our clients and they are missing elements. I’m not allowed to post a video or screenshots as a “new user”. Figma, are you aware of this glitch?

Hi, is there a way for someone with view-only access to change a layer variable? I use it for different languages and want a view-only user to be able to modify the value and export it in the selected language.

Is anyone facing the same issue as me? Ever since the new file/project/team structure was introduced, despite the message saying that shifting drafts wouldn’t impact the files, yet more than 10 of my Figma files, and also YEARS of past project evidences used to build up my design portfolio have all disappeared! They aren’t in the deleted tab, and they weren’t deleted to begin with. In fact, some of the files have stayed open, and now they are showing “404”. I NEED MY FILES! Just let me download them. Figma is getting not reliable…

I checked all previous post relating this Warning. I also tried to figure it out to some extent. Here’s what I learned about when the warning appears: “Change to” from 1 variant to another is set the “Change to” is placed within Conditional if statement the interaction was copy&pasted to another element (still within the same variant of the same component or another variant but from the same component) the component with the “Change to” action is nested within another component Just by recreating the action manually without copy&paste removes the warning. Even after clearing the warning my intended actions don’t work the way they supposed to. From what I can tell - if variables are used with variable modes and each component instance has the proper variable mode set (by inheritance or directly) AND action depends on condition checking some of these variables, the scope of variables is ALWAYS the FIRST mode on conditional check BUT CORRECT (however it is set up) on the actual

A few days ago almost all of my design files in my account were deleted. How can I restore them? I never deleted them and other people who have access can still see them so they seem to still exist somewhere

I had previously built out a horizontal sticky navigation that used the “Scroll to” interaction on the page. The interactions seem to have broken this week, maybe due to an update? When I click on one of the links the page will scroll down to the content (and the nav slides up and is sticky at the top of the page), but all of the links are scrolled up as well, off of their nav item so they not longer work. It is as if the hotspots have moved up and away from the links. I can provide a screenshot, or link if needed privately.

Save as fig, sketch export why there are missing layers