Ask the Community

I am unable to access my Figma account that I made with my school’s email address ever since I graduated. I have a couple of assets and files in there that are important for my research. I was able to retrieve my Canva and Biorender accounts and switch the email to my current email address, so I don’t see why I can’t with Figma. Thank you!

Hi! I need to upgrade user to Professional license, so I have updated my team member from view → Full (paid license). I can see in the billing overall seat list that one user has been added to list. But user is still telling that account is non paid. What could be the issue? Best regards, Martin

I am confused… drag and dropping files with names like image-01-01.jpg, image-01-02.jpg, etc. And Figma just tries to rename them as I add e.g. image-02-01.jpg, and mixes everything so that no number is omitted or something like that. I have .eg. zo1-01.jpg, zo2-01.jpg, etc… and there are like 4 collections like that but as I put those into a file, the naming gets distorted. What is this idiocy? Has anyone seen this behavior?

Hi, I came accros this Figma video https://www.youtube.com/watch?v=xCJsRuH7v9w and it shows the DevMode focus view, is it something yet to come or is it available ? We’re running a pro plan with 2 full design seats, so I expected to find it, but I only see the old “Ready for dev” Am I missing something ? Thanks

The plus icon(or the post creation button as I like to call it.) has fixed slected in prototyping but it still scrolling when I scroll the background page, can someone help me fix it plz?

I want to create a 3D effect with a vector such that in this design, The rightmost point of the vector comes above the container like this I copied the vector and deleted the previous points but this does not make the gradient of the vectors “connect”

I’m running into some trouble and wondering if it’s fixable. I’ve spent a lot of time comparing JPEG exports from Figma vs. other design software. I’m seeing a compression happening that’s very noticeable in JPEGs with no compression. Exporting a frame as JPEG with Figma default options @1 results in a lower quality. I attach 2 screenshots. One from Figma JPEG, no compression, and another one from Photoshop, no compression. Figma export JPEG no compression dimensions 1080 x 1350: The Figma JPEG contains more data, and is a heavier file. But it still results in lower quality render that’s noticeable in the highlights and sharpness. This is particularly bad when uploading to any social media / ad platforms where the point of focus of the creative is a photograph.

I have a team that uses Figma and FigJam. But, its block because needs to paid plan. I need to knw if I buy a professional plan how many people in that file can edit? dose they need paid plan for themselves or they can be free and editing?

Hello Figma Community and Figma Support team, My teammate and I accidentally both signed up for separate Professional plans. We intended to share a team, as I thought having two Professional plans would allow us to collaborate without incurring additional fees for extra design seats. However, I recently received a notification regarding the fee for an additional design seat. I would like to know how we can combine our two accounts into one team to avoid these additional costs. Any advice or guidance on this would be greatly appreciated! Thank you!

Hi I want to see the changes made by someone, just the changes. Right now when I click that change in the history panel, I see everything and it’s really hard and impossible sometimes to track the changes.

Hey Figma Community! 👋 If you regularly create prototypes in Figma, we’d love to hear from you! Participants will receive an Amazon gift card as a thank you for their time and feedback. The Product Design team at ProtoPie is seeking intermediate experienced Figma users to participate in a remote usability test for the latest version of our plugin, ProtoPie Genie. Your feedback will help us understand how to improve the plugin and create better tools for the design community. What to expect: You’ll open a Figma design file, share your screen, and complete several short tasks using the ProtoPie Genie (Beta) plugin. Where? This is a remote study conducted online via Google Meet. How long is a session? Approximately 1 hour. Interested? Please fill out this screener survey, it only takes a few minutes! 🎉 (We will close the survey when the recruitment is finished) Thank you and we hope to speak with you soon! Regards, Product Design Team @ ProtoPie

I used the FigJam whiteboard option and shared it onto my students Google classroom. When you click on the link to access it, it just says file not found… I was hoping to use FigJam instead of Jamboard…

After removing styles that contained a variable, the removed style is still visible in Selection colors. Also component library reports 0 changes after Styles were removed. What do I need to do to actually remove the remaining hidden styles so that only the variables are in Selection colors (without reapplying them all by hand)?

Hi, All my files have disappeared from my account since Figma started making changes. Has this happened to anyone else? How can I recover them?

I don’t know what I did but since last week I’m unable to resize anything by click-and-dragging my mouse over a resize field… Did I disabled something? How do I activate it back? I’m very used to it and miss dearly.

I can’t find it and all my new designs don’t have any paragraph spacing. Bring it back, Figma team, PLEASE!

Hi, I have noticed a bug in the latest release of Figma, where i don’t seem to be able to create text styles. I have to click the + icon in the create text styles UI repeatedly, and eventually the UI does appear but it seems to be a bug, as it happens intermitently. Anyone having a similar issue? I did find some post about this but they were from a year ago. I am running the latest version of Figma and using the desktop app. Any tips appreciated. Thanks Andy

hii myself karan using Figma from past three months i have been facing an issue recently can anybody solve it for me i am not able to connect the prototype together i have uploaded the screenshots below where you can see i am not at all getting the option of connecting the prototype can someone please help me

hello，My student email address was deleted by the school and I cannot log in to my account. However, my portfolio is all in this account 😭 😭 😭 😭.

Hello, I would like to inquire if there is a global setting that allows me to permanently set the stacking order to “first on the top.” It is quite frustrating that the current default is “last on the top.” This inconsistency is visually confusing, especially when the layers in the left pages panel appear at the top but are actually placed at the bottom. Thanks a lot! Jecy

Hi, I’ve designed a wire frames in Figma and would like to export it into FigJam to show it layed out as a sitemap. Is there any simple way to do that or am I stuck creating the sitemap manually and referencing the Figma file for direction? Thanks!

¡Hola comunidad de Figma! Hola soy un experto en el desarrollo de software a medida y estoy creando complementos para diferentes plataformas para una empresa de desarrollo de software , ahora quiero integrar una pasarela de pagos para una aplicación en Figma y estoy buscando una guía de cómo iniciar si alguien me podría ayudar, muchas gracias!

Hey everyone, we have a custom solution that pulls our variables directly from Figma into code. It works by identifying each variable through code syntax and distributing it based on the platform (iOS, Android, Web). We encountered an issue where a specific variable appears as a duplicate. The problem is that this repeated variable doesn’t actually exist as a duplicate in Figma—there is only one instance. We’re using a plugin called Heron Variables that processes all variables, applying code syntax for each one based on its name and platform as defined. Here’s the output from our developers: ... 'Component/Button Text/Tertiary/Default', 'Component/Button Text/Tertiary/Hover', 'Component/Button Text/Tertiary/Pressed', --------------------------------------------- 'Component/Button Text/On Color/Text', 'Component/Button Text/On Color/Text', <- AGAIN --------------------------------------------- 'Component/Button Text Navigation/Text' <- NEXT TOKEN ... As you can see in

I have hundreds of web layouts that need to be adapted for mobile and tablet breakpoints. Rather than manually adjusting each one, I’m looking for an AI tool or plugin to automate this process and seamlessly convert my web layouts into responsive mobile and tablet designs. Any recommendations?

столкнулась с проблемой того что когда хочу посмотреть что получилось в окне в формате планшета, я просто не могу его там найти, когда формат мака ок, но когда пытаюсь включить фрейм планшета выдает только варианты телефонов, помогите пожалуйста, я новичок