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Question

Why my file disapear suddenly?

  • November 4, 2024
  • 1 reply
  • 12 views

Angela5

Just now I lost my design page in one of the file, and it is empty now when I open that page. One page with the full design is missing. What should I do to find it back?

Angela

This topic has been closed for replies.

1 reply

Celine_
Figmate
  • Community Support
  • 4037 replies
  • November 4, 2024

Hi there! Sorry to hear this is happening.

I’ve escalated your support ticket (ticket number #1166519) for further investigation. Please also share the URL of the file by mail (in your ongoing conversation with the support team), and add support-share@figma.com as an Editor, so they can take a closer look.

In the meantime, as a workaround, please try to restore a previous version of your file to see if that helps.

You can follow the steps in this article:

Figma Learn - Help Center