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I don't understand the new seats


Pablo_Garcia_Roca

We are on a Professional plan with the following set-up:

  • 2 Design seats paid yearly (renewing on Feb 3 2026)
  • 2 Design seats paid monthly
  • 5 FigJam seats paid yearly (renewing on Feb 3 2026)

First, we want to remain on the professional plan as it suits us best, we don’t want to upgrade to an organization plan.

This said, this is what an ideal set-up after the new seats have been introduced would look like:

  • 2 Full seats paid yearly
  • 2 Dev seats paid yearly
  • 5 Collab seats paid yearly

I’ve been trying to figure out how to make this happen and it’s impossible. There’s no Dev Seat anywhere in our “People” view but only the, now, obsolete, Full and FigJam seats.

Furthermore, before we could select to upgrade monthly seats to annual, an option that has been now wiped out the UI, leaving us stuck with 2 design seats paid monthly that we’d like to shift to yearly (if we were able to make them Dev Seats instead).

The only place in the UI where I found a list of members and a list of the new seats tied to each member is if I upgrade the team plan to organization, but again, we don’t want that! and based on the new pricing Professional plans do have the 3 new types of seats too.

I’ve always found managing team members and billing a terrible experience in Figma, and I was wishing the new pricing and seats would make a difference, but no, now it’s even worse 🤷‍♂️

How can we get the configuration we want, described above, keeping in mind we already paid on Feb 3 2025 for 2 full seats and 5 figjam seats?

This is extremely frustrating.

Best answer by dvaliao

Hi ​@Pablo_Garcia_Roca, thanks for reaching out! 

For teams that renew after March 11, we paused the ability to add a new annual plan to your monthly plan as the new billing model rolls out to everyone, but you should expect this capability to return soon. You do not need to upgrade to an Organization plan. Apologies for the confusion! 

Once the capability is enabled for you again, you’ll be able to add additional seats on an annual subscription by following the steps outlined here: https://help.figma.com/hc/en-us/articles/360041061034-Manage-billing-on-the-Professional-plan#switch-to-annual

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2 replies

dvaliao
Figmate
  • Community Support
  • 4595 replies
  • Answer
  • March 11, 2025

Hi ​@Pablo_Garcia_Roca, thanks for reaching out! 

For teams that renew after March 11, we paused the ability to add a new annual plan to your monthly plan as the new billing model rolls out to everyone, but you should expect this capability to return soon. You do not need to upgrade to an Organization plan. Apologies for the confusion! 

Once the capability is enabled for you again, you’ll be able to add additional seats on an annual subscription by following the steps outlined here: https://help.figma.com/hc/en-us/articles/360041061034-Manage-billing-on-the-Professional-plan#switch-to-annual


Pablo_Garcia_Roca

Hi ​@dvaliao , it looks like it didn’t updated yesterday, however today I was able to finally see the new seats in the “People” tab, plus, we were also able to modify monthly seats into annual.

Thank you!


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