I am using the owner account of the team. But the owner account email is my personal email, so I’m going to change it to a team-sharing email. If you do Account > change email, the mail changes, but all existing team files and permissions disappear. Can’t I change the owner account email while keeping the file?
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Hey @sblee, thank you for reaching out!
I am unsure here, let me ask the team internally for a better solution. Will get back to you once I get more information on this. Appreciate your patience in the meantime!
Can you confirm if you’ve already changed the email address or are you planning to do it soon?
Hey @sblee, I’ve just got the confirmation that updating an account email shouldn’t affect permissions at all. The permissions are bound to the account, email being the piece of user identity and access that’s associated with that account.
Please check out Help Center article on how to Manage email address or password and let me know if you have any further question.
Thank you,
Gayani
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