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Question

Figma issue

  • December 4, 2024
  • 4 replies
  • 40 views

zheniaabruj

Hello! Can You help me? When I try to use undo on my Mac by pressing command z there is an issue that Figma just open outlines hidden or visible instead of doing undo. I don’t understand why command + z isn’t working for undo. Help me please 🥺

4 replies

Gayani_S
Figmate
  • Community Support
  • 1978 replies
  • December 4, 2024

Hey @zheniaabruj, I’m sorry to hear you’re having trouble with undo not working as expected. Command + Z should definitely function for undo, just like in other apps. To help troubleshoot, could you share your keyboard settings from your Mac?

  • Are you experiencing this on other apps as well?
  • Is this happening in the browser and the desktop app?

Sometimes this happens if there’s a mismatch between your physical keyboard and the language setting on your Mac. For example, I personally use Command + Y for undo due to using an English keyboard with German settings.

It would be helpful to confirm which keyboard you’re using and what your current keyboard settings are.


AnastasiaF
  • New Member
  • 2 replies
  • March 14, 2025

Hi there, I am having the same issue. 

This is happening in Figma only. In the browser. (I have not tried the desktop app). 

My work Macbook has a physcial QWERTZ keyboard, but I have it reset to Qwerty because I prefer qwerty for typing. 

When set to Qwerty, Command + Z (or command + Y on the actual keys) results in “outline”, but I just tried Command+Y (so Z on the physical keyboard) and it worked to undo.
Although when I’d tried this in the past I don’t think it worked, but it seems to be working now.

 


y_toku
Figmate
  • Community Support
  • 2410 replies
  • March 18, 2025

Hi ​@AnastasiaF

 

To help us troubleshoot this issue, could you please share your browser information, including the browser name and version?

 

Thanks!
Toku


AnastasiaF
  • New Member
  • 2 replies
  • April 14, 2025

Hi there, the browser is
Chrome Version 135.0.7049.42 (Official Build) (arm64)

I have since noticed that this happens accross Figma product: FigJam, Figma Slides and the classic Figma. 

So I’m on a Mac with a native QWERTZ keyboard, that I have switched to QWERTY via settings. Under these conditions I am unable to use Command Z to undo, I have to user Command Y to undo (which on the physical keyboard in indeed a Z).

This does not happen in other applications, e.g. Google Docs or Microsoft suite, it recognises that I’ve overwritten the native settings and Command Z works as expected (so command Y on the physical keys)

A designer I work with also has this issue and just got used to it. 


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