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serrgiofdezz
New Member
December 6, 2022
Question

Figma Desktop crashes when opening a project

  • December 6, 2022
  • 19 replies
  • 4453 views

Hey. Today I was working on my projects, and as soon as I closed the Figma app in my Windows machine, when I reopened it started crashing when opening any project file.
I’m able to enter the main screen, but not projects.

I reinstalled the program, deleted the /Roaming/ and /Local/ folders… Nothing works… What can I do?
Thanks

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    19 replies

    Carol_Pessoa
    Carol_Pessoa
    December 7, 2022

    It is happening with me too, I tried everything, but it keeps crashing…

      bristy_bristy
      bristy_bristy
      December 7, 2022

      Having the same problem shows Figma agent has stopped working

        Blogoman
        Blogoman
        December 7, 2022

        Same here.

        Also from today Figma Agent crashes when opening Figma in Chrome or Firefox.

        Mohammad_Hashemi
        Mohammad_Hashemi
        December 7, 2022

        Same problem unfortunately 😭

          bristy_bristy
          bristy_bristy
          December 7, 2022

          I found out that Figma now requires windows 8 or later. where my pc is windows 7. Is it the main issue for not opening the desktop app?

          Archie_Shell-Shocked
          Archie_Shell-Shocked
          December 7, 2022

          i got same problem. Here what i do to fix this: Figma crushing and it's solution for it
          Works on my windows 7 machine

            pechenka
            pechenka
            December 7, 2022

            Same. The desktop version does not work

              Design_Techart
              Design_Techart
              December 7, 2022

              what version of windows?
              windows 10 - program running
              windows 7 - error

              Natalya_Zhoglik
              Natalya_Zhoglik
              December 7, 2022

              same problem, something is wrong with the updates. I also want to find a solution to this problem

                serrgiofdezzAuthor
                New Member
                December 7, 2022

                Im not sure if it’s just a bug on Windows 7 but my thoughts for this is that Figma team dropped support for Windows 7 (On W10 works fine). As the program is a web based tool, I don’t think there is a workaround for this…

                I hope I’m wrong and maybe is just a bug on this OS versions and can get fixed soon.

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