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serrgiofdezz
New Member
Dec 6, 2022 11:45 PM UTC
Question

Figma Desktop crashes when opening a project

Hey. Today I was working on my projects, and as soon as I closed the Figma app in my Windows machine, when I reopened it started crashing when opening any project file.
I’m able to enter the main screen, but not projects.

I reinstalled the program, deleted the /Roaming/ and /Local/ folders… Nothing works… What can I do?
Thanks

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    19 replies

    Carol_Pessoa
    Carol_Pessoa
    Dec 7, 2022 3:29 AM UTC

    It is happening with me too, I tried everything, but it keeps crashing…

      bristy_bristy
      bristy_bristy
      Dec 7, 2022 10:46 AM UTC

      Having the same problem shows Figma agent has stopped working

        Blogoman
        Blogoman
        Dec 7, 2022 10:54 AM UTC

        Same here.

        Also from today Figma Agent crashes when opening Figma in Chrome or Firefox.

        Mohammad_Hashemi
        Mohammad_Hashemi
        Dec 7, 2022 11:43 AM UTC

        Same problem unfortunately 😭

          bristy_bristy
          bristy_bristy
          Dec 7, 2022 4:16 PM UTC

          I found out that Figma now requires windows 8 or later. where my pc is windows 7. Is it the main issue for not opening the desktop app?

          Archie_Shell-Shocked
          Archie_Shell-Shocked
          Dec 7, 2022 4:32 PM UTC

          i got same problem. Here what i do to fix this: Figma crushing and it's solution for it
          Works on my windows 7 machine

            pechenka
            pechenka
            Dec 7, 2022 5:08 PM UTC

            Same. The desktop version does not work

              Design_Techart
              Design_Techart
              Dec 7, 2022 5:08 PM UTC

              what version of windows?
              windows 10 - program running
              windows 7 - error

              Natalya_Zhoglik
              Natalya_Zhoglik
              Dec 7, 2022 5:08 PM UTC

              same problem, something is wrong with the updates. I also want to find a solution to this problem

                serrgiofdezzAuthor
                New Member
                Dec 7, 2022 5:22 PM UTC

                Im not sure if it’s just a bug on Windows 7 but my thoughts for this is that Figma team dropped support for Windows 7 (On W10 works fine). As the program is a web based tool, I don’t think there is a workaround for this…

                I hope I’m wrong and maybe is just a bug on this OS versions and can get fixed soon.

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