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Question

Figma app for mac UI is stuck.

  • August 1, 2024
  • 1 reply
  • 39 views

Phily

After opening the design file, I cannot click any button, select any frame to perform any operation. The console cannot be opened, clearing the cache does not work, connecting to VPN does not work, and restarting the app still has the same problem. The system version is macOS 15.0 beta4.


Stuck on this page, unable to operate.

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1 reply

Celine_
Figmate
  • Community Support
  • 3475 replies
  • August 1, 2024

Hey @Phily , thanks for reaching out to the community!
This looks buggy. I have redirected your case to the technical quality team directly to investigate it further via email (to this address email: lxxxxxx7@gxxxl.com). Please also make sure to include the link to the effected file, and share it with support-share@figma.com as an Editor so they can take a closer look.
For your reference, your ticket number is 1081925.

Thank you!


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