External website link in the Android figma app doesn't open

Hi there,

Thanks for flagging. Since we don’t see the ongoing issue about it, would you be able to force-quit the app and restart? Then can you see how it goes?

If the issue persists, could you share the Android OS version and Figma App version?

Thanks!
Toku

Figma App version 24.6.1
Android OS version 14

Restarting the app or rebooting the device causes the same problem, and I think the system web view is up to date.

Thanks!

Hi there,

Thanks for your patience and sharing the details. For further investigation, I need to ask you to reach out to support team. So, could you reach out directly to the support team with a copy of your file: https://help.figma.com/hc/en-us/requests/new?

Please make sure you use the email associated with your Figma account, include links to the file in question, and share access with support-share@figma.com. Don’t worry, inviting us to view your file won’t impact your billing.

Thanks,
Toku