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Question

Dev Mode not working in another person's figma

  • July 30, 2024
  • 4 replies
  • 70 views

My designer and me both own pro licenses with Dev Mode access. I cannot toggle Dev Mode in a design he created. I somewhat understand your “teams” concept but this is totally unusable. Why should his organisation pay for my seat? I feel cheated out of my money since I bought it through the popup that opens when I try to toggle dev mode in his file. What kind of policy is this please?

I either want my money back or a solution to viewing his file in dev mode even though he owns it.

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4 replies

I have recalled your debit now. This is inacceptable, I will not pay for something like this. You have provided no service and no support and I do not have the time to deal with this.


Diego_B
  • 3 replies
  • July 31, 2024

Plenty of people complaining about the shady billing method Figma is carrying on. That’s a scam and a dark pattern.


I used the popup in my designers Figma to purchase a subscription, then afterwards it not only does not work but tells me to buy again? I will definetly not pay for this if I cannot even use it, but why even show the popup if he needs to buy my license? Where is this explained?


Diego_B
  • 3 replies
  • July 31, 2024

That’s the point, is not clearly explained. Basically if you are the admin of a team and you want someone else to edit a file you own, you have to buy them a brand new seat in your team, regardless if the other person has or not a pro subs already. I don’t even know if this is legal sincerely. but for sure is not well communicated.