Some time in the last few days, it seems I can no longer user ‘command-z’ or control-z on a mac laptop to undo an action. I looked online and found recommendations to go to help → keyboard shortcuts → Layout and make sure it’s set to US Qwerty.
It is already set to this. And when I go through the other optioons within that help section, I see no option for ‘undo’ - I’d expect to see it under ‘Edit’, but only see, copy, cut, paste, and other functions
Hi @Charles_S, Thank you for reaching out about this. We understand how frustrating it can be when things don’t work as expected.
Also, I really appreciate you taking the time to troubleshoot this.
While I haven’t been able to replicate this issue myself, as you mentioned, the “Command Z” option is not appearing under the “Edit” tab. However, we have received a few reports of a similar issue, and we are already investigating it.
Would you be able to go through the troubleshooting steps for us?
Finally, if the problem continues even after clearing the cache or if it comes back later, could you kindly submit a bug report through this link: https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360001744374
When submitting the report, please remember to include the following details:
Thank you for your help with this troubleshooting process and your understanding!
In my case, this is on the Desktop app, and the system keyboard is also US Qwerty.
I cleared the app cache this morning, and that does seem to have resolved the issue. I can use control-z, and I can use the menu dropdown
I’ll post here if the problem returns later.
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