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Question

An employee is not removed from the team

  • December 5, 2024
  • 1 reply
  • 14 views

Alexander36

Good day,

We have a problem with a member of the team. After deleting the employee, they reappear and are paid for. How can we remove them completely so they do not appear in the team?
Thank you for your assistance.

1 reply

y_toku
Figmate
  • Community Support
  • 2347 replies
  • December 6, 2024

Hi there,

Sorry to hear that you’re experiencing issues with your account. Have you had a chance to remove the member from your team? You can find instructions on how to do that here: Remove access to teams.

Is there a possibility that other editors have been re-invited to the file?

If you notice any unexpected charges or if the account issue continues, please don’t hesitate to reach out to our support team via this link: Contact Support. They can look into it.

Thanks for your patience.
Toku


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