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Problem Exporting images. Figma says "Downloading images" and keeps there without exporting


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75 replies

JasonLee
  • 1 reply
  • July 29, 2022

Can we expect to see additional updates being released sometime next week addressing this issue?


RDur
  • 1 reply
  • July 29, 2022

Same issue with the export. I also am afraid to restart figma because I get a message that figma is saving changes and my changes will be lost if I quit now. I am just getting this 100% of the time. even if I wait a while.


Ignacio5
  • 1 reply
  • July 31, 2022

Same issue with the export!!


arnasgold
  • 2 replies
  • August 1, 2022

Not sure if this would help anyone but I’ve been having the same issue while trying to export a set of artboards into a PDF file. I drilled down into the problem by trying to export each artboard separately to see which one of them is trying to ruin my day.

I found out that some artboards wouldn’t export because it contained components that I pasted in from my other Figma account, meaning that I also didn’t have any permissions to the original file from this account. These components contained some images or even some hidden image elements that were stopping my export. Deleting these image elements, cleaning up image properties and/or detaching instances helped and I managed to export everything successfully.


John_L
Figmate
  • Figmate
  • 28 replies
  • August 2, 2022

Hi everyone,

If you are still experiencing the issue, it is possible that the code change has not been picked up. Can you try in a fresh browser/desktop tab and see if the issue reproduces? If you are still consistently getting stuck, please contact support and we can help dig into your specific issues.

Thanks,
John


Ghosii
  • 1 reply
  • August 2, 2022

Make sure you guys check if there are any downloading images which are blank images Especially I get these type of images from copying another project .(In the original project, images are directly copied from browser so they don’t appear in my new Figma file). I replaced these blank images and then I can export my work peacefully.


Fabrx_Design

Hey Figma Users,

Recently we found a solution for the Problem of Exporting Images Issue let’s discuss it.

Step 1 - Select the Artboard/Frame the Go to Detach Instance
Step 2 - Select all the frame layers (Which you want to export)
Step 3 - Group it (CTRL + G) then Export the Images, Done

check the video for more reference -


John_L
Figmate
  • Figmate
  • 28 replies
  • Answer
  • August 4, 2022

Hi everyone,

We’ve rolled out some additional fixes here (a tab reload may be needed to pick up the changes). Thank you for the reports, and please let us know if you are still seeing problems with this flow.

–John


Fabrx_Design

Hey john,

Thanks for informing, This problem fixed, Try with above solution once , We have faced the same issue and it is solved now - Problem Exporting images. Figma says "Downloading images" and keeps there without exporting - #34 by Fabrx_Design


Republic
  • 2 replies
  • August 5, 2022

Thank you John, it finally works with no issues!


Noa_Halfon

Hello, I’m experiencing the same issue and it doesn’t work even when I detach instance and group elements on Figma app. However I can export elements through Figma browser.
Could you please help me to solve my issue, I mostly use Figma app. Thanks a lot!


John_L
Figmate
  • Figmate
  • 28 replies
  • August 9, 2022

Hi Noa,

Have you tried reloading the tab or closing and re-opening the tab on the desktop client? It’s possible your tab is not picking up the new code changes.

Thanks!
John


Kathy_King

I was having this issue as well. Just 1 image having issues saving.
As we have learned from countless things… Quit and relaunch the app.
Well, it worked for me anyway. All good now!


Same issue. Reloading the page, reuploading the images didn’t help. Pity that the Figma Team hasn’t fixed it yet.


Raimundo_R

Almost a year later, still have the same problem


Don_Hassan

still got this issue, how to fix this ??
image


  • 1 reply
  • June 2, 2023

I have the same issue. No one else now? It is completely from figma?


Ryan_52
Figmate
  • Technical Quality Specialist
  • 382 replies
  • June 2, 2023

Hi everyone, if you are still experiencing an issue after the fix @John_L report here please reach out to the support team directly via this form for help: https://help.figma.com/hc/en-us/requests/new


snakeninny

FYI, restarting desktop app saved my day


Mohammad_Nayeem

Same issue here. Every time I try to Export, Figma gets stuck with “Downloading Images”. I have to restart the Figma app to get the Export to work.

The next time I try to export, the same thing happens. So, I have to repeat the cycle…


Same issue here as well.


German_Molto1

Looks like since the last update (today) this issue is back. I can’t export anything. Any chance this will get fixed today?


  • 1 reply
  • September 28, 2023

Same problem. Only restart app help with it


Same proplem on desktop app. Cant export images, works one time after reload application. Need fix.


image 2
Help me remove this, it’s impossible to download the image properly


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