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I am in need of help.

We have created a design system (several Figma files) for a client, that our team owns. This system is then connected with many other product files within our Figma team (in other projects). We have self hosted the files within our team, due to the client not having Figma or having the need of it.

Some time has passed and our client now has need for Figma, for other project not related to ours.

Our job is now to migrate the design system and the product files to their Figma setup. We have other client so we don’t want to migrate the entire team, only the projects that are related to them. There are a lot of connections between the files, and we don’t want to reconnect them in the new Figma setup.


Anyone that has done a migration like this, and have some tips on a workflow?

Have the same problem in my workflow. I have three files in my own organization/team and each of them contains some components linked with other files. Now I need to move all projects to the client’s organization/team and I’m worried about all connections and links to the prototypes.

I contacted the Figma support and together with the admin of the other Figma organization, we did a migration of the files. It worked!

A thing to note is that we had several mail conversations before we did the migration. Just to make sure everybody was clear on what outcome we wanted to achieve.

Hi Martin,

Was there any involvement from the Figma Support team who helped you to migrate your files? We are having the same issue. Need to move files from one organization to another. Can you please describe the process in detail? Thanks

Hi all,


I am also interested in how this process of moving whole projects from one organization to another looks like?


Thank you very much for your help.


Rok

Hi @Martin_Sturk, I’ve tried to contact Figma support about performing the same kind of org-to-org migration but I haven’t heard back from them yet. It’s been around a week. How long did it take for their team to send their first response?

Hey @Growth,


It looks like our Enterprise support team replied to your email on Monday, 9/12. Be sure to check your spam/junk folder just in case our email landed there by mistake.

Hello @dvaliao. Thank you for your reply. I’ve checked our inbox and spam folders and we did not receive anything. Is it possible the support team can resend?

Hey @Growth,


Thanks for letting us know. We just attempted to forward our reply again.

Sorry for the slow response 🙂 @Rok_Horvat1 @Samir4. I contacted the figma support team and explained to them how I wanted the new setup to look (after the migration). I got a response rather quickly, my questions was answered, and the entire migration was solved through that support channel without any problems. No files or connections were missing in the end.

Thanks.

I have solved this with manual export, import. Figma should have functionality to do this kind of migration easily. 😦

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