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Marker weird green rendering lines


Olivier_Heon

1. Describe the bug/issue you’re running into?
When I choose to use the marker, i have weird green lines that appears on the tools.

2. Are you able to consistently reproduce it? If so what are the steps?
yes, open the marker tool and choose the bigger option.

3. Share a screenshot, recording, console log, link to the file, etc.

4. Is the issue only happening in desktop app or a specific browser , or both?
Desktop app and browser (Brave)

5. What OS/version and/or browser/version are you using?
Big Sur 11.2 - Macbook pro 16inch 2019

(usually, it happens to me on Google Chrome/Brave Browser when I enable hardware acceleration. (don’t know if it helps here)
Even the forum has those weird lines with hardware acceleration enable:

)

Best answer by Alice_Ching

This is usually a Chrome bug – we have encountered it as well! It seems to only affect MacBook with AMD GPUs: 1068170 - chromium - An open-source project to help move the web forward. - Monorail

One way to solve it is to open Chrome’s task manager and kill the GPU process so it would restart.

Let us know if that fixed it for you!

View original

5 replies

Josh
  • Former Community Manager
  • 1019 replies
  • April 23, 2021

Strange. This seems like a chrome bug then, since the forum is completely separate from Figma/FigJam


Olivier_Heon

Didn’t know who I should tell since it’s also happening on the desktop app.
I can remove the bug report if it’s not associated to Figma.


Josh
  • Former Community Manager
  • 1019 replies
  • April 23, 2021

Oh no worries. We’ll take a look and double check to make sure it’s not something on our end. 🙂


Alice_Ching
Figmate
  • Figmate
  • 27 replies
  • Answer
  • April 23, 2021

This is usually a Chrome bug – we have encountered it as well! It seems to only affect MacBook with AMD GPUs: 1068170 - chromium - An open-source project to help move the web forward. - Monorail

One way to solve it is to open Chrome’s task manager and kill the GPU process so it would restart.

Let us know if that fixed it for you!


Olivier_Heon

@Alice_Ching @Josh Thanks to both of you. Have a great day! 🙂


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