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Question

Font helper does not work on Mac M1

  • January 30, 2021
  • 7 replies
  • 2738 views

Nam_Pham

Hi everyone,

I am using macbook pro M1 and the web version of Figma. I have installed the Figma font helper but it still show :

Er9kiYMXcAAFKsS

I am using Chrome ver 88 running native for mac m1.

Do you have any idea on how to fix this?

7 replies

Gleb
  • Power Member
  • 4707 replies
  • January 31, 2021

Stupid question but did you try relaunching the computer?


Nam_Pham
  • Author
  • 1 reply
  • January 31, 2021

Yes, I have restarted the computer already but it did not work


Gleb
  • Power Member
  • 4707 replies
  • January 31, 2021

Maybe try using desktop app instead in this case? It has a built-in font helper. Also you probably should reach out to Figma support team via the support request form or support@figma.com regarding this issue.


Phil_Dziedzic

I was having a similar issue and it was driving me nuts. Turns out it was my ad-blocker in my browser (brave). I don’t recall this being an issue on my intel Mac, but try turning off any ad-blocker you may be using. Gonna submit a support ticket as well in case this is not the intended behavior.

ad-block on:

ad-block off:


Brett_Calzada

Thank you, Phil. This solved my problem and made my day better. 😃


Sandro3
  • 2 replies
  • April 4, 2022

thanks so much, Phil.
was driving me crazy
as well.


Emmy_Nanscawen

Phil you are a legend! This was driving me insane.


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