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Captcha for export

  • September 19, 2024
  • 3 replies
  • 682 views

Dmitry16

When exporting, it asks you to pass a captcha every time. It appeared after the final update. Has anyone encountered this?
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Best answer by ksn

Hi everyone - I checked in with the teams that manage importing/exporting, and this is expected. We have a daily rate limit with exporting, so if you’re exporting your file[s] multiple times a day, you will start getting captcha checks after the limit is met. There is no workaround for this, and I’m not aware of the exact number.

If you believe you are hitting this limit in error, please fill out this form and someone in support can assist you further: https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360001744374

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3 replies

Rober2
  • 1 reply
  • September 19, 2024

We have the same problem


a.shugaew
  • 1 reply
  • September 23, 2024

We have the same problem


ksn
Figmate
  • Community Support
  • 1608 replies
  • Answer
  • September 25, 2024

Hi everyone - I checked in with the teams that manage importing/exporting, and this is expected. We have a daily rate limit with exporting, so if you’re exporting your file[s] multiple times a day, you will start getting captcha checks after the limit is met. There is no workaround for this, and I’m not aware of the exact number.

If you believe you are hitting this limit in error, please fill out this form and someone in support can assist you further: https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360001744374


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