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Question

Fonts missing/ iPhone Prototype mode

  • April 23, 2024
  • 5 replies
  • 623 views
Lance_Le_Goff

Hi there,

If anyone can please help me with two things:

  1. Why when I open the app on my iPhone does a message pop up saying some missing fonts were replaced when in prototype mode? The font of the “Confirm” button which is in Helvetica is then not as I have it set. The Button does have some variables to reset Time/ Date selections after a delay but not sure if that is the issue?

  2. When I open Prototype Mode on the Figma app on my iPhone and view my Prototype some of the variables I have set no longer function as they should? But when I view the Prototype on the desktop app it works perfectly fine?

Appreciate you taking the time to help out. 🙂

5 replies

y_toku
Figmate
  • y_toku
  • Community Support
  • 2317 replies
  • April 24, 2024

Hi there,

Thanks for flagging! In order to delve deeper into this, could you provide some additional details?

  • Could you specify the font used in the prototype?
  • Are you using the latest version of the Figma app?
  • Are you using Figma mirroring feature or checking the prototype in your iOS app?

Sorry for the lots of questions but I hope to identify the issue!

Thanks,
Toku

Lance_Le_Goff

Hey there thanks for getting back to me!

EE0BF7D2-6F01-474E-9EB2-F3F8113BE8B5

The Botton reverts to a unbolded font when any buttons are pushed on the screen & says,“Some missing fonts were replaced.”

Thanks for your help!

y_toku
1 person likes this
  • y_toku
    y_toku
y_toku
Figmate
  • y_toku
  • Community Support
  • 2317 replies
  • May 7, 2024

Hi there,

Thanks for waiting! I checked on my end, and I can’t replicate it on my end. The below is a general troubleshooting for missing fonts, but it seems the issue is different:

Figma Learn - Help Center

So, could you reach out directly to the support team with a copy of your file: https://help.figma.com/hc/en-us/requests/new?

Please make sure you use the email associated with your Figma account, include links to the file in question, and share access with support-share@figma.com. Don’t worry, inviting us to view your file won’t impact your billing.

Thanks,
Toku

George_Wargha

Hi. Same issue here. Did you find solution?

BCN - bureau2crea

Hi. I have the same issue on my Figma iOS. Did you solve the problem ? Thx.

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