I have a Figma board that recently stopped loading all of the PNGs and JPGs. The layers are displaying as empty blocks and not the image icon in the left layers panel. I tried running the suggested prompt on Terminal (Mac) and I tried another community suggestion of downloading the project locally and importing manually. This is months of work gone. I’ve also tried reaching out to support but it has been a week with no response.
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Hi there,
Sorry for the delayed response. I was able to locate your case (#1068819) in our system, and our technical quality team is currently working on it. Due to a higher-than-usual case volume, please be aware that it might take a bit longer than usual to resolve. Rest assured, they will get back to you as soon as possible.
Thanks for you patience.
Toku
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