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Question

Prototyping slowness!


diannnek

Hey there! I am preparing a clickable prototype for stakeholders however recently my prototype file in figma file feels VERY slow out of nowhere… Has anyone experienced lagginess when presenting a clickable prototype? I even created a new project to reduce the file size. Any suggestions appreciated! THANK YOU!

15 replies

Sebastien_LOUAP

Same here. Many projects or prototypes takes now more than 10 seconds to open


diannnek
  • Author
  • 2 replies
  • March 1, 2021

Have you tried anything to help slow lagginess? I have some minor slide out animations wonder if that causes slowness?


Sebastien_LOUAP

Nothing really helps. sorry 😦


Andrew_Chan
Figmate

Hey @diannnek and @Sebastien_LOUAP , I’m an engineer on the prototyping team. We recently rolled out some changes to support interactive components. Would you be willing to share your file with me via DM? This would be helpful for us to diagnose performance regressions.


Steven
  • 122 replies
  • March 1, 2021

If you have subscribed to the interactive component’s beta, I suggest you disable it to see if there is a change in the reaction time.


diannnek
  • Author
  • 2 replies
  • March 3, 2021

Sent! Thanks SO much 😊


Dmitrii_Skotarenko

Hello. I have the same problem with the prototype. For some reason, no one from support responds to my topic, although I attached screencasts and a link to the prototype and described the problem in detail. If it is not difficult for you, answer in my topic to draw the attention of support to my problem. This really prevents you from approving the layout with the customer. Thanks. Here is a link to my topic: Prototype is freezing (mobile layout)


Gleb
  • Power Member
  • 4706 replies
  • August 12, 2021

How long ago did you contact support? It usually takes about 5 business days to reply for free accounts and about 3 business days for paid ones.


Malar_T
  • 1 reply
  • September 24, 2021

Please search for existing topics before post! Press 🔍 at the upper right to search.

My working prototype link becoming not responding & cant check it at all.


Jinkyeong_Lim

+1

Mine too. I have to send it to my client, but it’s not working at all.
Is this about server problem?


Alexey_Krasnopolin

+1
Yep, prototype rendering is extremely slow or infinite (( Looks like a server problem


Maria11
  • 2 replies
  • September 24, 2021

I have same problem… Preview is extremely slow or stays in an infinite load… I hope it gets fixed soon


Chris_Tunnicliffe

Same issue here, can’t view in presentation mode on any files


Lisa_Taylor

Also having this issue 😦 🙁


Andreas_Olsson

I would like to highlight that this is still an issue. As a test, I created an empty frame and published it here: Figma

It takes me about 5 seconds to load which is too much considering it’s literally nothing to display.


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