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中国figma.com访问不了


Yu_zi

www.Figma.com访问不了
桌面端也访问不了


但是forum.figma.com help.Figma.com又能访问


Best answer by Celine_D

Hey there! Thanks for flagging this. We’ve received similar reports of issues connecting to figma.com in certain regions of China. Users have been able to work around the issue by trying the following:

  • Using a VPN
  • Switching to using a hotspot or a different network
  • Changing their DNS server

We are looking to see if there is anything we can do on our side to resolve the issue as well. Please reach out directly to the support team by filling this form with your screenshots so our team can investigate your issue here: https://help.figma.com/hc/en-us/requests/new Thank you!

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3 replies

Celine_D
Figmate
  • Community Support
  • 3381 replies
  • Answer
  • May 10, 2024

Hey there! Thanks for flagging this. We’ve received similar reports of issues connecting to figma.com in certain regions of China. Users have been able to work around the issue by trying the following:

  • Using a VPN
  • Switching to using a hotspot or a different network
  • Changing their DNS server

We are looking to see if there is anything we can do on our side to resolve the issue as well. Please reach out directly to the support team by filling this form with your screenshots so our team can investigate your issue here: https://help.figma.com/hc/en-us/requests/new Thank you!


Yu_zi
  • Author
  • 1 reply
  • May 22, 2024

您好,已经可以了访问了。非常感谢!


Celine_D
Figmate
  • Community Support
  • 3381 replies
  • May 22, 2024

Great! Thanks for letting me know. I am closing this thread then 🙂


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