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Figma won't load on desktop


Mia_Nolting

Figma won’t load on desktop. It’s just a blank “loading” screen and never goes anywhere. Have tried restarting and not sure what else I can do to troubleshoot.

Best answer by Blacknoir

I have the same problem more over the week! But today i’ve get the last windows update and then load last figma version, so i can say that my issue have solved and figma running stable!

So just put your PC to update and reinstall Figma!

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yadan
  • May 27, 2021

The same problem on app. I don’t know how to solve it. It has been troubled for many days, but the web page does not.


Blacknoir

I have the same problem more over the week! But today i’ve get the last windows update and then load last figma version, so i can say that my issue have solved and figma running stable!

So just put your PC to update and reinstall Figma!


I am having the same problem, 2 years later. I’ve updated my Mac, reinstalled Figma, but no luck. Just a blank white screen on desktop.


Celine_
Figmate
  • Community Support
  • November 29, 2023

Hey Nicole,
Thanks for reaching out to the community. Can you please try to clear the cache to see if this helps?
Here’s how to clear the desktop app cache on a Mac:

  1. Quit the Figma desktop app
  2. Open Terminal.app and enter the following command: rm -rf "$HOME/Library/Application Support/Figma"
  3. Try opening the desktop app again

If it doesn’t help, I’d recommend you to reach out to the support team, they can investigate it further here: https://help.figma.com/hc/en-us/requests/new


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