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Upgrade issue! Help!

  • March 16, 2023
  • 1 reply
  • 278 views

My Bank has made a Figma package payment but I didn’t get the upgrade! What do I do?

Best answer by djv

Hey @Sarah_Habli ,

Sorry to hear this is happening. The forums are primarily run by the community. Please reach out to the support team directly via this form for help with billing:
https://help.figma.com/hc/en-us/requests/new

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1 reply

djv
Figmate
  • Community Support
  • 4760 replies
  • Answer
  • March 16, 2023

Hey @Sarah_Habli ,

Sorry to hear this is happening. The forums are primarily run by the community. Please reach out to the support team directly via this form for help with billing:
https://help.figma.com/hc/en-us/requests/new


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