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Question

Не запускается фигма


У меня виндовс 11. Возможно после обновления виндовс фигма перестала запускаться. После переустановки фигмы тоже не запускается. Помогите, пожалуйста!

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4 replies

djv
Figmate
  • Community Support
  • 4923 replies
  • October 10, 2023

Hey there, sorry to hear you’re having trouble with Figma after updating to Windows 11!

Is this happening both in browser and using the desktop app? Can try clearing your browser/desktop app cache to see if that helps?

Here’s how to clear the desktop app cache on Windows:

  1. Close the Figma desktop app
  2. Open the Start menu, and paste in this, followed by enter: %APPDATA%\Figma
  3. In the window that opens, delete the Desktop and DesktopProfile folders if they exist
  4. Launch the desktop app again

elenabereznaja3

Доброго дня, теж сама проблема. Спробувала Ваш метод, але нажаль не допомогло.


djv
Figmate
  • Community Support
  • 4923 replies
  • October 15, 2024

Hey @elenabereznaja3, sorry to hear this!

Are you also using the desktop app on Windows 11?

Have you tried re-installing the desktop app yet?


Aliona_Danchenko

OOO! Thanks very much! It helped me!


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