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Question

Rollback of the progress in the file

  • September 9, 2024
  • 1 reply
  • 31 views

Olena_Pastushenko

Hi, I noticed an issue when Figma makes a rollback of saved updates in the file, i.e., I implemented some comments from the customer and in a day I saw that changes were not saved. At that time I didn’t have obvious indicators of unsaved changes/errors/connection issues/accidental undo-redo.
Later this issue was confirmed by my team mate for the same file.
What can be the possible issue? Thanks.

This topic has been closed for replies.

1 reply

Celine_
Figmate
  • Community Support
  • 3733 replies
  • September 9, 2024

Hey @Olena_Pastushenko , welcome to the community, and sorry to hear this is happening.
I’d like our support team to investigate further your issue. Please reach out directly to us via this form: here
Be sure to use your Figma account email, include a link to the file, and share it with support-share@figma.com, so we can take a closer look. Thank you!


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