Project deleted

One of my Figma project has been deleted, I don’t know why. It looked like it has a problem and the only button I could click on was “close it”. And then, my project was deleted. I cant even find a window with it

Hi @jgiot – I want to make sure that I don’t assume or misunderstand: was it a specific file that was deleted, or an entire project?

If it was an entire project, I recommend that you:

  1. Restore the deleted files that were in the project (you can find the Deleted tab in the Drafts folder)
  2. Create a new project in the team your original project was in
  3. Move those files into the team

^ If it ends up just being a single file that you deleted, you should still be able to restore the file with the instructions linked above.

Let me know if you have trouble.

Hi @ksn, thanks a lot for helping me :slightly_smiling_face:
So unfortunately, the issue is not there, I think the program deleted itself my project because when I clicked on it to open, an error message appeared and the only thing I could do it “close it”. As long as I did it, my project was not on my board anymore.
As you can see in the image, this is my board but I got nothing in the deleted files

I don’t know if I’m a bit clearer on my issue? :sweat_smile:

hmm…thanks for the update! Unfortunately, I can’t tell for certain on my end :sleepy: I can have someone in support take a look and follow-up.

It looks like you submitted a ticket to us earlier – is that correct?

Yes I did :slight_smile:
I hope someone would be able to help me soon because it is a very important project for my company and I’m scared to loose everything…