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Question

Problem for share

  • November 13, 2023
  • 1 reply
  • 128 views

Good morning,

The file or folder sharing link I send is not working.
Even when I enter the person’s email with the authorizations.

This poses big problems for my business.

Can you tell me what it is please?

Thanks in advance.

Sincerely.

Amandine LIEAU.

This topic has been closed for replies.

1 reply

Celine_
Figmate
  • Community Support
  • 3603 replies
  • November 13, 2023

Hey Amandine, thanks for reaching out to the community.
Could you give us more details about what’s happening when you try to share this file with other users? If this is happening with just one file or all files? Do you have an error message? And also, don’t hesitate to send us a screenshot / video recording as it can help us to better visualise the issue.

(Please also provide a direct link to the file here, and invite support-share@figma.com with “can edit” permission so we can look into this further in your permission rights by filling this form here: https://help.figma.com/hc/en-us/requests/new) Thank you!


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