Please revert the File Cover sizes

Previously it was set to be 1920x960, and now is supposedly 1920x1080. This wouldn’t be a problem if the remaining width of the cover was ignored in the actual thumbnail in the file explorer just as before, but now all my covers have black bars up and down. Why this sudden change?

The files in the community still have the previous behavior where the search results showed a thumbnail a little bit thinner than the actual cover size when you open the file.

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Hi there,

Thanks for flagging. The thumbnail size was unexpectedly changed for a few hours, but it should be fixed now. If the problem persists, please try to reload Figma app after a while.

Thanks for your patience!

Toku

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I’m curious too

Great news! I just reloaded, and it’s back to the previous sizes. Please never change the dimensions. Such a relief!

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Hello, in Figma frame template it’s still 1920x1080px and when you publish something on the Community it’s still 1920x1080px even if half of the cover is crop ahah

Hey there,

Thank you for the follow-up. Just to clarify, this post pertained to a bug that resulted in strange black bars appearing at the top and bottom of the file cover, causing the file cover thumbnail to be unexpectedly cropped from 1920x1080. Fortunately, this bug was resolved within a few days.

You might have noticed that the file cover size is 1920x1080, and when a frame set as a thumbnail has a different size, it’s cropped. You can find more information about this in our Help Center article: https://help.figma.com/hc/en-us/articles/360038511413-Set-custom-thumbnails-for-files#h_01HMA35FZ7M28BY0VZ8YB9KRC9.

I hope this clarifies your question and if you have further questions, please feel free to let us know!

Thanks,
Toku

There is still problems with the different covers size. Look at the image and see how the top and bottom borders are crop


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@y_toku I’m using 1600x960

So there is actually still a problem with cover sizes, because on the first screen it seems to be 1920x1080px but on the second it is 1600x960px

It would be great to have only 1 cover size for everything, with correct guidelines on the Figma’s website that tell about the safe zone too (if there is one), in 1920x1080px i think it’s 1800x1080px right ?

Thanks for sharing the screenshots. I understood what you’re saying! As you say, the safe are for the community cover is 1800 × 1080 according to the modal.

image

If possible, could you share the original image of the thumbnail? We hope to investigate further.

Thanks,
Toku

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Yes with pleasure !
It’s 1600x960
Thank you

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Thanks for sharing! I’m checking with our internal team. I will get back to you when I have anything I can share with you.

Thanks for your patience!
Toku

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Hi,

I’ve touched base with our internal team and they’ve clarified that the information about the safe area needs to be updated, so you can disregard that for now. Instead, they’ve requested to maintain a 16:9 ratio. If it’s feasible, could you adjust it to 1600x900? However, please note that this might result in a slight pixelation of the image.

Thanks,
Toku

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Hello, thank you for your answer

Using 1920x1080 or 1600x900 wont change the problem because the ratio used for file cover is not 16:9, it’s 16:9,6. This the main point of my previous messages :sweat_smile:

Here an exemple with 1600x900. I would love it work with 16:9 so we would have only 1 ratio but :

File covers are actually using 1600x960

Thanks for the feedback. I will share it with our internal team!

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