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Question

Mirror app not playing transition animations


garethj

As of the last day or two, prototypes in the Mirror app (at least on iOS) have not been playing animations for transitions. The transitions all play as “Instant”.

Issue was tested with multiple users, across old documents that worked before, and pulling prototype into new document.

This topic has been closed for replies.

15 replies

Martin_Crowley

I have the same issue for the last 3 days. Animations do not work right now in Figma Mirror, and they do work fine when I use the prototype on mac. Any solution? Thanks


Kelly_N
  • 4 replies
  • January 17, 2022

I just noticed the same issue. Smart animate between two artboards works as intended in desktop app’s Present view, but the iPhone Mirror app just ignores it and switches instantly between two artboards.
I haven’t tried it on an Android phone.


mchents
  • 1 reply
  • January 17, 2022

I have the same issue maybe for a week. But if you using prototype view (at Recent page in app) animations are working smoothly as they do.

Both apps (from AppStore and from TestFlight).


Usama_Zahid

@anon21722796


Stefan_Spieler

Same issue here, using newest version of App on a iPhone 12 mini


SingYu_Lam

Just pitching here to say I have the same problem as well. Animations are fine when presenting, but they don’t work when mirroring—I use Figma mirror as a big part of my workflow so I’d love to see a fix for this soon.


Filipe_Seixas

I have the same problem … Animations stopped working on the mirror. Only work in the Preview of the Desktop app. Neither in the iPhone application is working.

look the example - https://h3llo.d.pr/fy0Cuh


Martin_Crowley

Any help here on this one please, @anon21722796 ?


SingYu_Lam

Around 6 days ago, on Jan 25th, I noticed animations started working properly again in Figma Mirror. If this is the case for everyone, maybe this can be marked solved?


ksn
Figmate
  • Community Support
  • 1731 replies
  • January 31, 2022

Thanks @SingYu_Lam! I can mark this as resolved if no one else notices any issues.

We recently launched a full public update of the mobile app. It can be found under “Figma – prototype mirror share” in the iOS app store.

If everyone here could try that app (if you haven’t already) and let me know if you still have issues with transitions, that would be great.


SingYu_Lam

@ksn I don’t have an iPhone with me to test that, but the Figma app on Android which has also been updated to the full public beta is working fine with animations too.


ksn
Figmate
  • Community Support
  • 1731 replies
  • February 3, 2022

Ah, that’s good to know! Appreciate the extra context 😀


Dhawal_Patel

As of the last day or two, prototypes in the Mirror app (at least on iOS) have not been playing animations for transitions. The transitions all play as “Instant”.

Issue was tested with multiple users, across old documents that worked before, and pulling prototype into new document.


Miguel_Kooreman

At the end 0f 2023 I am having the same issue… Any news on a solution?


djv
Figmate
  • Community Support
  • 4911 replies
  • December 12, 2023

Hey @Miguel_Kooreman, sorry to hear you’re still having trouble!

Mobile app issues tend to be resolved on a case by case basis. Please reach out to the support team directly via this form for help: https://help.figma.com/hc/en-us/requests/new

Be sure to use your Figma account email, include a link to the file, and share it with support-share@figma.com, so our mobile team can take a closer look and try to reproduce the issue using your particular file.


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