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Question

Long loading times for Swap Instance panel


PartyParrotGreg

Hey, I noticed that the Swap Instance panel in the Design tab takes a lot of time to load. No matter the internet connection (slow or fast) this take ages. Sometimes I need to restart Figma in order to make it work.

Some of the libraries, like this one: Phosphor Icons added to the Community, has more than 4,000 components
image

Not sure what is the technical strategy for serving components from the libraries but this is really slowing down my workflow (alongside the new, and messed up, way of not look-up for components among all the libraries).

This topic has been closed for replies.

23 replies

tara.olheiser

Following this as I’m experiencing the same issue, except it has stopped working for me and doesn’t load.


Prazak_Dawid

Can also confirm same issue.


Patrick_Jordan

Sam issue here


Troy_Whittington_CW

Yes, this is a huge time suck as I have tried restarting Figma, my computer, disconnecting and reconnecting VPN, SSO, Logon, etc…


Antoine
  • Active Member
  • 147 replies
  • April 5, 2022

Same here! Happens remotely (some files are fine, some long).


Mallikarjun_Bhogavi_Arjun

Same issue here!


bastien_agullo

Same issue 😕


Henrik_Andersson

I am having the same issue with the issue of the instances not loading at all…


Patrick21
  • 2 replies
  • April 19, 2022

Hi! Exactly the same issue for me too!


Kenny_McAndrew1

Yes, same issue here too.


Hiroko
  • 2 replies
  • April 21, 2022

Ys, same issue here too


Hiroko
  • 2 replies
  • April 21, 2022

I just closed Figma, and re-opened. Solved issue and able to load swap instance panel without delay.


Yuqi
  • 1 reply
  • April 24, 2022

same issue. solved this by using figma in the browser.
Reopening the Figma desktop does not work.
seems Figma desktop has an unstable connection?


anastako.design

Same issue here! Loads indefinitely even on local components


Andre_Cassal

any solution found here?


Hanan
  • 2 replies
  • May 25, 2022

Hi everyone, this started suddenly for me and I can’t get the instance list to load no matter what I do on desktop app or the browser. Any help would be appreciated.


Hanan
  • 2 replies
  • May 25, 2022

Hi so I finally found a way around this by trial and error, I detached a copy of any component that has a swap instance property for a nested component. Then I tried loading the instance list for the component nested within the component we just detached and it worked. After that, the issue was resolved for nested components without the need to detach anything. Seems like the issue was to just get it to load once.


Patrick21

Thanks @Hanan for the interesting discovery. Hopefully, it will help Figma find and fix the issue.

@Hiroko , I’ve also experienced just closing Figma Desktop and opening it again solves the issue for a day or two…


Prazak_Dawid

Can this be investigated officially please? Im experiencing this issue quite frequently.


Sangpil_Hwang

I have same issue. Is there any way to handle this problem?


Rob3
  • 3 replies
  • June 16, 2022

Thank you this also worked for me, can we flag this as a fix?


RonMan
  • New Participant
  • 6 replies
  • May 22, 2024

It is definitely a regression bug. For me it started to occur when file size of number of components wasn’t increased.

And suggested “solution” is not feasible if you have 10s of components. And I don’t understand what is suggested there.


Celine_
Figmate
  • Community Support
  • 3733 replies
  • May 23, 2024

Hey @RonMan ,
Thanks for flagging this, and sorry to hear you are having issue for loading your swap instance panel!
If it only happens on desktop app, please follow the steps in this Help Center article: here

As this thread was from 2022, and it looks like the workaround here was to force-quit and start Figma again. If you are still having issues with the performance, I’d also recommend you to reach out directly to the support team with a copy of your file so the team can try to replicate: here

Be sure to use your Figma email account, share the link of your file and please ddd support-share@figma.com as an Editor to a file where you’re seeing this slow loading (this won’t affect your billing at all) so the team can make a test edit on to see if we can reproduce this on our side and take a closer look.

(If there are specific actions we should check, I’d appreciate if you can also make a video showing these so we can be sure we check the right actions (please add it in the support form). In the video it’s helpful for us to see the whole window, with the Properties and Layers Panel in view and relevant layers expanded, and for you to select any Frames you’re having trouble with, so we can check any relevant settings.) Thank you!


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