Hey @Lais_Barbosa, sorry to hear this is happening!

Has this happened when using the browser at all? What troubleshooting steps have you tried so far?

• logging out and back in


• clearing your desktop app cache


• un-installing and re-installing the desktop app

Here’s how to clear the desktop app cache on a Mac:

1. 
   

   Quit the Figma desktop app

   
   


2. 
   

   Open Terminal.app and enter the following command: rm -rf “$HOME/Library/Application Support/Figma/”{Desktop,DesktopProfile}

   
   


3. 
   

   Try opening the desktop app again

   
   

Here’s how to clear the desktop app cache on Windows:

1. 
   

   Close the Figma desktop app

   
   


2. 
   

   Open the Start menu, and paste in this, followed by enter: %APPDATA%\Figma

   
   


3. 
   

   In the window that opens, delete the Desktop and DesktopProfile folders if they exist

   
   


4. 
   

   Launch the desktop app again