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Some interactions don’t get save after I close Figma Desktop. Yes, the internet was connected. Its the third time

Hey @Lais_Barbosa, sorry to hear this is happening!


Has this happened when using the browser at all? What troubleshooting steps have you tried so far?



  • logging out and back in

  • clearing your desktop app cache

  • un-installing and re-installing the desktop app


Here’s how to clear the desktop app cache on a Mac:




  1. Quit the Figma desktop app




  2. Open Terminal.app and enter the following command: rm -rf “$HOME/Library/Application Support/Figma/”{Desktop,DesktopProfile}




  3. Try opening the desktop app again




Here’s how to clear the desktop app cache on Windows:




  1. Close the Figma desktop app




  2. Open the Start menu, and paste in this, followed by enter: %APPDATA%\Figma




  3. In the window that opens, delete the Desktop and DesktopProfile folders if they exist




  4. Launch the desktop app again



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