Some interactions don’t get save after I close Figma Desktop. Yes, the internet was connected. Its the third time
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Hey @Lais_Barbosa, sorry to hear this is happening!
Has this happened when using the browser at all? What troubleshooting steps have you tried so far?
- logging out and back in
- clearing your desktop app cache
- un-installing and re-installing the desktop app
Here’s how to clear the desktop app cache on a Mac:
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Quit the Figma desktop app
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Open Terminal.app and enter the following command: rm -rf “$HOME/Library/Application Support/Figma/”{Desktop,DesktopProfile}
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Try opening the desktop app again
Here’s how to clear the desktop app cache on Windows:
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Close the Figma desktop app
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Open the Start menu, and paste in this, followed by enter: %APPDATA%\Figma
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In the window that opens, delete the Desktop and DesktopProfile folders if they exist
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Launch the desktop app again
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