Interactions doesn't save

Ask the community
1

Some interactions don’t get save after I close Figma Desktop. Yes, the internet was connected. Its the third time

2

Hey @Lais_Barbosa, sorry to hear this is happening!

Has this happened when using the browser at all? What troubleshooting steps have you tried so far?

  • logging out and back in
  • clearing your desktop app cache
  • un-installing and re-installing the desktop app

Here’s how to clear the desktop app cache on a Mac:

  1. Quit the Figma desktop app

  2. Open Terminal.app and enter the following command: rm -rf “$HOME/Library/Application Support/Figma/”{Desktop,DesktopProfile}

  3. Try opening the desktop app again

Here’s how to clear the desktop app cache on Windows:

  1. Close the Figma desktop app

  2. Open the Start menu, and paste in this, followed by enter: %APPDATA%\Figma

  3. In the window that opens, delete the Desktop and DesktopProfile folders if they exist

  4. Launch the desktop app again