Some interactions don’t get save after I close Figma Desktop. Yes, the internet was connected. Its the third time
Page 1 / 1
Hey @Lais_Barbosa, sorry to hear this is happening!
Has this happened when using the browser at all? What troubleshooting steps have you tried so far?
- logging out and back in
- clearing your desktop app cache
- un-installing and re-installing the desktop app
Here’s how to clear the desktop app cache on a Mac:
Quit the Figma desktop app
Open Terminal.app and enter the following command: rm -rf “$HOME/Library/Application Support/Figma/”{Desktop,DesktopProfile}
Try opening the desktop app again
Here’s how to clear the desktop app cache on Windows:
Close the Figma desktop app
Open the Start menu, and paste in this, followed by enter: %APPDATA%\Figma
In the window that opens, delete the Desktop and DesktopProfile folders if they exist
Launch the desktop app again
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.