Maybe you created the file in a team and the team admin was removed you from it? So you’ve lost the access of your file.
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I just checked again and that’s not it.
The file was under a Free Team, that I created myself, I’ve also checked the Deleted page and it’s not there.
The file is completely missing from my Figma.
Please this is urgent @CommunityMember I have lots of work on the file and my deadline to submit it is tomorrow.
Hello there, I truly appreciate you taking the time to bring this to our attention.
It’s come to my notice that you’ve proactively reached out to our support team with a ticket—thank you for taking that step!
I can see that our specialist has already furnished you with information regarding a file and that you’re currently engaged in a dialogue with them. Should you have any further questions or concerns, please feel free to continue the conversation directly within the ticket.
Thank you once again for reaching out to us!
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I have the same problem but I can access my files on the website. Please help.