FigJam is great, and the open session feature is so helpful
However, after running several workshops with first-time FigJam users, I think it’d be even more helpful in a few ways:
- Onboarding new users: This could be done in one of a few ways:
- Create an up-to-date template discrete How-To sections (eg, How to zoom, How to create a sticky). Make it easy to remove parts if it gets too detailed for your audience. I know other there are templates with great instructions in them, but they’re all out-of-sync and embedded in other templates. Might as well make it’s own thing and keep it up-to-date.
- Better option: Create a tour that guides new users around the interface very briefly, focusing on moving around, stickies and following a spotlight.
- Non-editable sections: Having first-time users able to edit, move or delete entire sections is a bit horrifying. The other day, a user (their first time ever seeing FigJam) accidentally deleted an entire section by accident because they had it selected and then pasted something. I couldn’t Undo it on their behalf because it was their action. I found some users were consistently confused about selecting sections. My suggestion:
- During an open session, guests cannot select/add/edit/delete sections. Or, make this a configuration of open session.
- Simplify the toolbar: It’d be great to be able to simplify the toolbar for guests in an open session. For example, I might:
- Hide shapes & templates from guests. I want them to focus on stickies. I find guests don’t know the difference and then get flustered why their “stickies” (actually shapes) look different. It’s a distraction that could be eliminated.
- Disable the option for guests to turn off signatures. That way when the workshop is over, it’s much easier to identify who wrote each sticky. If they don’t know it’s an option, they won’t miss it.
(Maybe there’s a way to simplify this → Open Session For Pros and Open Session For Noobs. I’ll let you finesse the wording, but maybe it’s about bundling some of these ideas together?)